GCM Consulting, LLC does the job right. Our system speeds up the entire process, from data entry to claims submission.

The GCM Consulting, LLC System

  • Let our Medical Billing Specialists handle your entire medical billing management from start to finish.
  • Avoid the costs and headaches of doing your own medical billing.
  • Increase cash flow and reduce denials.

There are many compelling reasons why medical billing outsourcing to a professional medical billing and coding company makes sense.

A major problem with in-house medical billing services is the human one, Management, turnover, retraining and growth.  Do you have the time and money for all of that?

HRM (Human Resource Management) is the most compelling single reason why physicians and other medical service providers outsource their medical billing to a medical billing company that specializes in providing this service.

HRM problems come about from two areas, employee turnover and practice growth.

While your practice may have people who have stayed with you through the years, the fact remains that they will, eventually, leave. Other practices are faced with an on-going turnover problem. In either event, once a billing specialist leaves, you are forced to fill the position right away or your cash-flow may be compromised. That often means hiring someone with lesser experience or no experience in your specialty. Inexperienced medical billing specialists make errors … errors that can cost your practice money or seriously delay your payments. Also, who will take the time to train your new medical billing specialist?  Even if you still have other medical billing specialists, their use in training will take away from their time normally spent in helping to get you paid in a timely manner. Medical billing outsourcing solves these problems.

Do you really have the time to find a medical billing specialist who is experienced and reliable and can do the right job with the amount of attention your medical billing deserves?  Medical billing outsourcing is a better solution.

Use GCM Consulting, LLC to turn your medical billing costs into a fixed amount every month and make managing your business easier.
We include the physician/manager in the start-up process, so that everyone can understand each others’ needs and meet the requirements to insure a smooth transition to Medical Billing Outsourcing with GCM Consulting, LLC.

We will set-up the Physician’s office computer for remote access and scanning to transfer your files (encounter forms, EOB’s, etc. to us).

To schedule a practice consultation (865) 579-6756 office

ATTN:  Barbara Pross, Founding Partner
(865) 742-3417 mobile

ATTN:  Summer Johnson, Managing Partner
(865) 335-8710 mobile

114 W Hendrons Chapel Rd
Knoxville TN 37920

We can offer the following services on a one-time or ongoing basis that can help increase your receivables:


Enter patient demographics:

We enter the details, as provided by your office, on all patients into the billing system.

Enter charges for office visits and procedures:

We enter all encounter forms into the medical billing system.

Transmit electronic medical billing claims and/or mail paper claims:

We transmit medical billing claims electronically where possible. If the medical insurance company doesn’t accept electronic claims, we print the claim and mail it to the insurance company.

Track unpaid medical billing claims and resubmit when necessary:

If we have not received an EOB within 30 days of the last billing date, we resubmit the claim

Notify your office regarding “incomplete medical claims” that did not process: 

We notify your office immediately if claim information is incomplete. Once your office submits amended claim information to us, we resubmit immediately.

Follow-up with insurance companies on unpaid medical billing claims:

If an EOB has not been received within 60 days of the initial billing date, we will follow-up with the insurance companies after that period. As for claim denials, our medical insurance contact specialist reviews the EOBs and subsequently initiates follow-up calls with the medical insurance companies, contacts your office in the event of missing information, or bills the patient.

Balance bill patients:

Three statements are sent to the patient: 

After three statements, we send your office a patient aging report and you can decide how you would like to proceed.


Enter and reconcile insurance and patient payments:

We post all payments that are received by your office. Checks are sent directly to your office and your office staff is required to send the copy of the EOB or check to our office so our medical billing specialists can post the payments to our medical billing system

Monthly Meeting:

At your discretion, we encourage you to meet with your Billing Specialist each month. He/she will sit down with you and discuss the specifics on your account, and will help you get the most out of our medical billing services.